Email sending delays for some customers
Incident Report for Pardot
Resolved
The Salesforce Technology team has resolved a service disruption affecting Email Sending for a number of customers within our production environment. This issue was directly related to this incident in our Marketing Cloud. During this disruption period, emails for those affected customers would have been delayed exiting the Salesforce infrastructure.

We apologize for the inconvenience caused.
Posted Oct 01, 2021 - 15:28 EDT
Identified
The Salesforce Technology team has identified a service disruption affecting Email Sending for a number of our customers within our production environment. This issue is directly related to this ongoing incident in our Marketing Cloud. During this disruption period, emails have been delayed exiting the Salesforce infrastructure.


We have identified the issue and are working on a fix.
Posted Oct 01, 2021 - 14:35 EDT
Investigating
The Salesforce Technology team has identified a service disruption affecting Email Sending for a number of our customers within our production environment. This issue is directly related to this ongoing incident in our Marketing Cloud. During this disruption period, emails have been delayed exiting the Salesforce infrastructure.


We’re investigating the issue and an update will be provided as soon as we have more information.
Posted Oct 01, 2021 - 14:06 EDT