Email Sending Issues 8/30
Incident Report for Pardot
Resolved
Update as of 21:07 UTC: The background processing issues have been resolved and full service has been restored. Please contact Support at http://help.salesforce.com if you encounter any further issues. We sincerely regret any impact you have experienced as a result of this incident.
Posted 3 months ago. Aug 30, 2018 - 17:08 EDT
Update
Update as of 19:11 UTC: The Salesforce Technology team has resumed background processing to restore email sending, imports, automations, and syncing. The team will continue monitor as full service resumes. We appreciate your patience while we near a resolution.
Posted 3 months ago. Aug 30, 2018 - 15:11 EDT
Update
Update as of 18:35 UTC: The Salesforce Technology team continues to monitor for recovery as the fix is implemented. We appreciate your patience while we near a resolution.
Posted 3 months ago. Aug 30, 2018 - 14:37 EDT
Update
Update as of 17:25 UTC: The Salesforce Technology team has identified a fix and is continuing monitor for improvement. We appreciate your patience while we near a resolution.
Posted 3 months ago. Aug 30, 2018 - 13:27 EDT
Monitoring
Update as of 16:45 UTC: The Salesforce Technology team has identified a fix and is continuing monitor for improvement. We appreciate your patience as we near a resolution.
Posted 3 months ago. Aug 30, 2018 - 12:46 EDT
Update
Update as of 16:19 UTC: The Salesforce Technology team is actively working to near a resolution and monitor for improvement. We appreciate your patience while we continue to address the issue.
Posted 3 months ago. Aug 30, 2018 - 12:21 EDT
Investigating
The Salesforce Technology team is currently investigating issues affecting a small subset of customers as of 15:28 UTC. These issues affect background processing for email sending, imports, automations, and syncing. Updates will be posted here as new information becomes available. We appreciate your patience while we continue to investigate the issue.
Posted 3 months ago. Aug 30, 2018 - 11:43 EDT