Production Environment Service Disruption

Incident Report for Account Engagement

Resolved

The Salesforce Technology team has resolved a service disruption affecting a portion of our customers within our production environment. This issue began at 14:31 UTC and was resolved at 14:48 UTC. During this disruption period, end users were unable to access certain aspects of the Pardot Web Application.
We apologize for the inconvenience caused

Posted Aug 30, 2022 - 10:57 EDT

Investigating

The Salesforce Technology team has identified a service disruption affecting email service within our production environment. This issue began at 14:31 UTC. During this disruption period, end users are unable to access certain aspects of the affected service.

We’re investigating the issue and an update will be provided as soon as we have more information.

Posted Aug 30, 2022 - 10:54 EDT

This incident affected: Account Engagement Application.