Lightning Builders
Incident Report for Pardot
Resolved
The Salesforce Technology team has resolved a service disruption affecting Lightning builders for Email, Email Templates, and Landing pages for some customers within our production environment. This issue began around 20:28 UTC on May 11, 2022 and ended at 18:35 UTC on May 12, 2022. During this disruption period, affected end users were unable to save new content using the affected service.

We apologize for any inconvenience this caused.
Posted May 12, 2022 - 15:07 EDT
Identified
The Salesforce Technology team has identified a service disruption affecting Lightning builders for Email, Email Templates, and Landing pages within our production environment. This issue began around 22:00 UTC on May 11, 2022. During this disruption period, end users are unable to save new content using the affected service.

We believe we have identified the source of the issue and are implementing a fix. We will continue monitoring progress and update when there is more information to share.
Posted May 12, 2022 - 13:15 EDT
Investigating
The Salesforce Technology team has identified a service disruption affecting Lightning builders for Email, Email Templates, and Landing pages within our production environment. This issue began around 22:00 UTC on May 11, 2022. During this disruption period, end users are unable to save new content using the affected service.

We’re investigating the issue and an update will be provided as soon as we have more information.
Posted May 12, 2022 - 11:34 EDT
This incident affected: Pardot Web Application.