Content files not loading
Incident Report for Pardot
Resolved
Update as of 22:45 p.m. UTC: The hosted content issues have been resolved and full service has been restored. Please contact Support at http://success.pardot.com if you encounter any further issues. We sincerely regret any inconvenience you have experienced as a result of this incident.
Posted over 1 year ago. Feb 28, 2017 - 18:01 EST
Update
Update as of 22:45 p.m. UTC: The hosted content issues have been resolved and full service has been restored. Please contact Support at http://success.pardot.com if you encounter any further issues. We sincerely regret any inconvenience you have experienced as a result of this incident.
Posted over 1 year ago. Feb 28, 2017 - 17:49 EST
Update
As of 21:48 p.m. UTC, files are intermittently available, but are not yet universally available. We are continuing to work with the vendor to monitor and reach a resolution. Thank you for your patience as we continue towards resolving the issue.
Posted over 1 year ago. Feb 28, 2017 - 16:51 EST
Update
As of 20:37 p.m. UTC, files are beginning to recover and may be available intermittently. We're continuing to monitor with the vendor and will update once files are universally available.
Posted over 1 year ago. Feb 28, 2017 - 15:42 EST
Update
As of 17:45 p.m. UTC The source of the issue has been identified. More updates to follow as we work with the vendor towards a resolution.
Posted over 1 year ago. Feb 28, 2017 - 14:44 EST
Update
This issue is also affecting http://help.pardot.com/. Thank you for your patience, we will continue to update as we work to resolve the issue.
Posted over 1 year ago. Feb 28, 2017 - 13:56 EST
Investigating
The Salesforce Technology team is currently investigating issues impacting hosted content files as of 18:00 p.m. UTC.

Updates will be posted here as new information becomes available. We appreciate your patience while we continue to investigate the issue.
Posted over 1 year ago. Feb 28, 2017 - 13:00 EST