The Salesforce Technology team has resolved a performance degradation affecting Engagement Studio within our production environment. This issue began at 14:20 UTC on 04/07/2023 and was resolved at 15:23 UTC on 04/07/2023 Users could access the Account Engagement service during this degradation period, but some functionality may have been unavailable or running at less than optimal levels.
We apologize for any inconvenience caused.
Posted Apr 07, 2023 - 14:37 EDT
Investigating
The Salesforce Technology team has identified a performance degradation affecting Engagement Studio within our production environment. This issue began at 14:20 UTC. Users can access the Account Engagement service during this degradation period, but some functionality may be unavailable or running at less than optimal levels.
We’re investigating the issue and an update will be provided as soon as we have more information.
Posted Apr 07, 2023 - 11:09 EDT
This incident affected: Account Engagement Application.