Emails Not Sending 03/02/2016
Incident Report for Pardot
Resolved
A fix is in place and email sending performance has returned to normal. Advanced Email Analytics has also been re-enabled for applicable accounts and should apply to future email sends. Please contact our Support Team at help.pardot.com with any questions related to this incident.
Posted about 2 years ago. Mar 02, 2016 - 10:31 EST
Identified
The root cause of the issue has been identified. Email sending has been resumed for all Litmus enabled accounts, and all queued emails and further email sends will now be sent *without* Advanced Email Analytics enabled until this issue is resolved. We will continue to update as normal service resumes.
Posted about 2 years ago. Mar 02, 2016 - 07:29 EST
Investigating
At approximately 10pm EST, we began encountering issues with list email sending. This issue initially appears to be related to accounts that have Litmus Advanced Email Analytics enabled.

Our engineers are actively investigating to resolve this. We are sorry for the delays we're currently seeing. We'll post future updates here as we learn more.

This article covers items affected: http://help.pardot.com/customer/en/portal/articles/2126018-advanced-email-analytics-overview?b_id=11139
Posted about 2 years ago. Mar 02, 2016 - 06:29 EST