Production Environment Service Degradation
Incident Report for Account Engagement
This incident has been resolved. All Email Sending delays cleared by 10:20 pm UTC, September 20, 2022.
Posted Sep 20, 2022 - 18:31 EDT
The Salesforce Technology team has identified a performance degradation impacting email sending in our production environment for a subset of users. This issue began at 6:15 pm UTC, September 20, 2022. Users can access the Pardot service during this degradation period, but email sending times may be delayed.

Please visit for more information.
Posted Sep 20, 2022 - 17:25 EDT
This incident affected: Account Engagement Application.