Delayed email sending
Incident Report for Pardot
Resolved
As the Salesforce team brings this incident to a close, we are no longer seeing email sending delays that were affecting a subset of Pardot's customers. We acknowledge that a number of emails failed to send at all for customers on the affected Marketing Cloud stacks during this incident, and sincerely apologize for the inconvenience this has caused.
Posted Jun 15, 2021 - 15:52 EDT
Monitoring
We continue to monitor issues and fixes as the Salesforce team works to restore normal service levels.
Posted Jun 15, 2021 - 11:37 EDT
Investigating
We are aware that some Pardot customers are experiencing delays in email sending due to the ongoing incident within Salesforce Marketing Cloud. We are monitoring the situation and will continue to keep Pardot customers updated.
Posted Jun 15, 2021 - 10:26 EDT