The Salesforce Technology team has resolved a service disruption affecting a subset of users within our production environment. This issue began at 13:10 UTC on September 16, 2022, and was resolved at 08:00 UTC on September 17, 2022. During this disruption period, end users were unable to access certain aspects of the affected service.
We apologize for the inconvenience caused.
Posted Sep 17, 2022 - 10:26 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 16, 2022 - 22:05 EDT
Investigating
The Salesforce Technology team has identified a service disruption affecting a subset of users within our production environment. This issue began at 13:10 UTC. During this disruption period, end users are unable to access certain aspects of the affected service.
We’re investigating the issue and an update will be provided as soon as we have more information.
Posted Sep 16, 2022 - 15:52 EDT
This incident affected: Account Engagement Application.