Production Environment Service Degradation
Incident Report for Pardot
Resolved
The Salesforce Technology team has resolved a performance degradation affecting a subset of our customers within our production environment. This issue began on 06/22/2022 at ~04:00 UTC and was resolved on 06/28/2022 at ~17:30 UTC. Users could access the Pardot service during this degradation period, but some functionality may have been unavailable or running at less than optimal levels.

We apologize for any inconvenience caused.
Posted Jun 28, 2022 - 16:20 EDT
Monitoring
The Salesforce Technology team has identified a performance degradation affecting a subset of our customers within our production environment. This issue began on 06/22/2022 at 4AM UTC . Users can access the Pardot service during this degradation period, but some functionality may be unavailable or running at less than optimal levels.

A fix has been determined and is being implemented.

Further updates will be provided when new information is received.
Posted Jun 22, 2022 - 20:16 EDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 22, 2022 - 17:59 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 22, 2022 - 16:53 EDT
Investigating
The Salesforce Technology team has identified a performance degradation affecting a subset of our customers within our production environment. This issue began on 06/22/2022 at 4AM UTC . Users can access the Pardot service during this degradation period, but some functionality may be unavailable or running at less than optimal levels.

We’re investigating the issue and an update will be provided as soon as we have more information.
Posted Jun 22, 2022 - 16:53 EDT
This incident affected: Pardot Web Application.