All Systems Operational

About This Site

This page monitors the overall status of the Pardot application. Disruptions related to a specific area of the application will be posted to your account's dashboard. If you're experiencing an issue that has not been reported, please reach out to our Support Team at pardot.com/help.

To report security issues please contact security@salesforce.com.

Pardot Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 30, 2021

No incidents reported today.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - The Salesforce Technology team has resolved a service disruption affecting email sending within a small section of our production environment. This issue began at approximately 07/20/2021 12:00 UTC and was resolved at 07/21/2021 16:05 UTC. During this disruption period, a limited number of accounts may have been unable to send emails.

The Salesforce Technology team will continue to monitor and apologizes for any inconvenience caused.
Jul 21, 12:10 EDT
Investigating - The Salesforce Technology team has identified a service disruption affecting email sending within a small section of our production environment. This issue began at approximately 07/20/2021 12:00 UTC. During this disruption period, a limited number of accounts may be unable to send emails.

We’re investigating the issue and an update will be provided as soon as we have more information.
Jul 21, 11:55 EDT
Jul 20, 2021
Resolved - The Salesforce Technology team has resolved a service disruption affecting new Pardot accounts within our production environment. This issue began on July 13th at 16:03 UTC and was resolved on July 20th at 13:19 UTC. New customers that had been affected by the issue are now able to send email. Existing customers were unaffected.

We apologize for the inconvenience this has caused.
Jul 20, 09:55 EDT
Monitoring - We have deployed a fix and are monitoring our account provisioning process for any additional failures.
Jul 20, 09:12 EDT
Investigating - The Salesforce Technology team have identified a service disruption affecting new Pardot accounts within our production environment. This issue has been ongoing since July 13th at 4:03 PM UTC and during this disruption period, new Pardot accounts would be unable to send emails. Pre-existing accounts are unaffected.

We're investigating the issue and an update will be provided as soon as we have more information.
Jul 20, 02:10 EDT
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.