Content files not loading
Incident Report for Pardot
Resolved
Update as of 22:45 p.m. UTC: The hosted content issues have been resolved and full service has been restored. Please contact Support at http://success.pardot.com if you encounter any further issues. We sincerely regret any inconvenience you have experienced as a result of this incident.
Posted 12 months ago. Feb 28, 2017 - 18:01 EST
Update
Update as of 22:45 p.m. UTC: The hosted content issues have been resolved and full service has been restored. Please contact Support at http://success.pardot.com if you encounter any further issues. We sincerely regret any inconvenience you have experienced as a result of this incident.
Posted 12 months ago. Feb 28, 2017 - 17:49 EST
Update
As of 21:48 p.m. UTC, files are intermittently available, but are not yet universally available. We are continuing to work with the vendor to monitor and reach a resolution. Thank you for your patience as we continue towards resolving the issue.
Posted 12 months ago. Feb 28, 2017 - 16:51 EST
Update
As of 20:37 p.m. UTC, files are beginning to recover and may be available intermittently. We're continuing to monitor with the vendor and will update once files are universally available.
Posted 12 months ago. Feb 28, 2017 - 15:42 EST
Update
As of 17:45 p.m. UTC The source of the issue has been identified. More updates to follow as we work with the vendor towards a resolution.
Posted 12 months ago. Feb 28, 2017 - 14:44 EST
Update
This issue is also affecting http://help.pardot.com/. Thank you for your patience, we will continue to update as we work to resolve the issue.
Posted 12 months ago. Feb 28, 2017 - 13:56 EST
Investigating
The Salesforce Technology team is currently investigating issues impacting hosted content files as of 18:00 p.m. UTC.

Updates will be posted here as new information becomes available. We appreciate your patience while we continue to investigate the issue.
Posted 12 months ago. Feb 28, 2017 - 13:00 EST